Judith Blair from Tropical Bliss is Jamaica's #1 Travel Expert
leader in the travel and tourism industry, with a specialization in weddings and travel services. As a business owner, Judith consistently strives to promote her business and stay ahead of the competition. However, she recognized that to do so effectively, she required professional assistance in several key areas, including website design, email marketing, and technical support.
In particular, Judith was in need of a new website that would showcase Tropical Bliss’s services and help attract new clients. She wanted a site that would be easy to navigate and visually appealing, with clear calls-to-action and a focus on the user experience. In addition, Judith recognized the importance of email marketing for her business and wanted to develop an effective strategy to reach out to potential clients and keep in touch with existing ones. Lastly, Judith needed reliable technical support to ensure that her website and other digital assets were always up-to-date, secure, and running smoothly.
To achieve these goals, Judith turned to SmoothWebLife, a company that specializes in providing comprehensive digital marketing solutions to businesses of all sizes. With our team’s expertise in website design, email marketing, and technical support, we were well-positioned to help Tropical Bliss achieve its business objectives. Our tailored approach ensured that we addressed Judith’s specific needs and challenges, while also staying within her budget and timeline.
Our technical support services allow you to focus on the core needs of your business such as sales and customer service
CHALLENGE
Finding a developer that is available, knowledgeable and easy to talk to you
Judith is an expert in sales and the travel and tourism industry, but she lacks technical knowledge. She needed a partner who could take care of the technical aspects of her business, including updating Excel files, creating PDF documents, and setting up and maintaining a WordPress website. In addition, she needed assistance with email marketing using MailChimp, including creating an HTML newsletter to promote her services and products. Judith wanted a reliable and knowledgeable team that could help her manage her digital services and provide ongoing technical support. She wanted to focus on what she does best – promoting her business and providing excellent customer service.
SOLUTION
We help you develop a technical support plan to make the best use of your dollars
In order to address Judith’s technical needs, we started by migrating her existing WIX website to a self-hosted WordPress website. This allowed us to take advantage of the numerous plugins and themes available in WordPress to give her website a fresh new look and logo that truly represented her brand.
Next, we developed a customized monthly plan that took into account Judith’s specific needs and budget. This plan included regular technical support, updates, backups, and security scans to keep her website running smoothly and securely. We also provided assistance with updating her Excel files and creating PDF documents to streamline her business operations.
To help Judith with her email marketing, we set up Mailchimp and created an HTML newsletter that matched her brand and website design. This allowed her to stay connected with her clients and potential customers through regular newsletters and promotions.
Overall, our solution gave Judith the technical support and expertise she needed to focus on what she does best – growing her business and providing exceptional travel and wedding services. Our ongoing support and maintenance ensured that her website and digital services remained up to date and fully functional at all times.
CONCLUSION
The security of knowing that if you ever get stuck SmoothWebLife is here to help
With our help, Judith was able to focus on her business and leave the technical aspect to us. We ensured that her website was updated, secure, and optimized for performance. The migration from WIX to a self-hosted WordPress website allowed her to have full control over her site and customize it according to her needs.
We also created a monthly plan that included technical support, website maintenance, and marketing services. This enabled Judith to get the support she needed whenever she required it, allowing her to focus on her business and provide the best possible service to her clients.
Furthermore, we provided her with the necessary training to manage her website and marketing tools effectively. Judith now has the freedom to create and update content as needed and the peace of mind knowing that her digital assets are secure and under her control.
In summary, our solution provided Judith with a professional multimedia company that could handle all aspects of her digital presence while allowing her the freedom to focus on her business and provide excellent service to her clients.
Judith Blair Testimony
SmoothWebLife in Support of the Travel Industry
It is a great pleasure working with Ryan. An excellent teacher for all things web-based. Thanks and look forward to more great improvement to my business needs.
